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Illustrated tutorial

COORDUS Tutorials

Choose a path and follow your first request, provider job or organisation setup.

One Account, Different Profiles

Use one login. Before taking action, select Personal, your provider profile or the named organisation. Switching profiles does not grant verification or management access.

Tester guide. Use test information. Live payment collection and provider payouts are not available.

Set Up And Coordinate Your Team

Register the right workspace, complete authority checks and manage your team, catalogue and incoming work.

Video Walkthrough

Illustrated walkthrough with synthetic English narration. Captions are available in all five interface languages.

Download video · 2:12
Video Transcript

The narration follows the step titles and descriptions below.

  1. Choose The Right Workspace

    Open the profile menu and choose Add Or Manage Profiles. Use Register An Organisation for a business or agency, or Register A Community for a community group. For a sales team, open Organisations, then Register A Sales Team.

  2. Submit And Await Verification

    A business applicant must be an owner, partner, director or authorised CEO. Submit the organisation details and your role. The record is created first; management access requires genuine authority verification.

  3. Set Your Overview

    Once approved, select the named organisation and open its workspace. In Overview, add a description, set operating hours and choose whether you are accepting requests.

  4. Build Your Team

    Use Team to view the structure, invite members and organise reporting lines. Review people awaiting approval before granting access. Managers see permitted work schedules, not personal appointment details.

  5. Prepare Your Catalogue

    Add relevant products or services with a picture, name, price and quantity or frequency where applicable. Check publication settings. Customers choose items; the organisation allocates the provider.

  6. Allocate Work And Make Plans

    Review incoming appointments or service calls. Choose an eligible provider manually or use automatic allocation where available. Resolve schedule conflicts and operating-hours warnings. Use Make A Plan for the organisation’s own activities.

Independent Sales Teams

A sales-team workspace does not require its own UEN. Its leader’s identity, sales affiliation and leadership must be genuinely verified. Linking an existing independent team to a company requires a verified relationship and the team leader’s confirmation.

Step-by-Step Guide

  1. Choose The Right Workspace

    Add Or Manage ProfilesOrganisations

    Open the profile menu and choose Add Or Manage Profiles. Use Register An Organisation for a business or agency, or Register A Community for a community group. For a sales team, open Organisations, then Register A Sales Team.

  2. Submit And Await Verification

    RegistrationAuthority review

    A business applicant must be an owner, partner, director or authorised CEO. Submit the organisation details and your role. The record is created first; management access requires genuine authority verification.

  3. Set Your Overview

    WorkspaceOverview

    Once approved, select the named organisation and open its workspace. In Overview, add a description, set operating hours and choose whether you are accepting requests.

  4. Build Your Team

    TeamPeople

    Use Team to view the structure, invite members and organise reporting lines. Review people awaiting approval before granting access. Managers see permitted work schedules, not personal appointment details.

  5. Prepare Your Catalogue

    CatalogueProductsServices

    Add relevant products or services with a picture, name, price and quantity or frequency where applicable. Check publication settings. Customers choose items; the organisation allocates the provider.

  6. Allocate Work And Make Plans

    AppointmentsMake A Plan

    Review incoming appointments or service calls. Choose an eligible provider manually or use automatic allocation where available. Resolve schedule conflicts and operating-hours warnings. Use Make A Plan for the organisation’s own activities.

Ready to Try?

Open COORDUS, choose the correct profile and follow the steps at your own pace.

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